In order for a replacement/refund to take place, we must receive a notice before we start working on processing your file. As soon as you send us documents, we begin processing them evaluating them with our doctors and advisors to maximize the chance for you to get the medical prescription. If you want a refund contact us, ideally as soon as possible and we will issue you a 100% refund with no questions asked.We will refund you to the same payment method that you originally used. Please allow 2 – 3 days for the refund to be processed after you have submitted it.

To request a refund please send us an email at

Thank you!

Cannabis Advocates Team